Home News Xbox CTO explains what caused the Xbox outage, apologises to players, and outlines what's being done going forward
gaming Jul 28, 2026 · 👁 27 views · Syndicated from Eurogamer

Xbox CTO explains what caused the Xbox outage, apologises to players, and outlines what's being done going forward

On Monday, Xbox suffered a major server outage that affected players worldwide. The outage took down several key functions of Xbox, including the ability to buy and download games, play them offline, and even extended to disc-based games. Services have since been restored, but the sudden and severe nature of the outage...

On Monday, Xbox suffered a major server outage that affected players worldwide. The outage took down several key functions of Xbox, including the ability to buy and download games, play them offline, and even extended to disc-based games. Services have since been restored, but the sudden and severe nature of the outage required some explanation.

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Original reporting appears on the publisher’s site.

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